An AI receptionist that answers your restaurant's phone
Ava, Sturgeon's concierge, answers your restaurant's calls and reservation emails. She checks your policies and the book, makes the booking on the spot, and hands anything she can't settle to a person, with the follow-up already on someone's checklist.
How it works
The phone and the inbox, both answered
Ava picks up calls and works the reservations inbox the same way: bookings and cancellations, hours and parking, allergy questions, private dining inquiries. Every conversation is logged with what the guest wanted and how it ended.
Answers from your playbook
Before she answers, Ava checks the policies you've set in her playbook, so guests hear your rules rather than a generic script. You choose the voice she speaks in.
Bookings made, not messages taken
When the guest wants a table and the book has one, Ava seats them on the spot and confirms, instead of leaving a message for someone to call back during service.
A person when it needs one
Anything outside policy, like a private event, an unhappy guest, or an unusual request, is handed to a person. The follow-up lands on someone's checklist so it can't slip through the cracks.
Questions
Can AI answer a restaurant's phone calls?
Yes. Ava picks up calls and reservation emails, answers questions from your own policies, books tables directly, and escalates anything outside policy to a person with a follow-up task attached.
What happens when Ava can't help a caller?
She hands the conversation to a person. The follow-up is created on someone's checklist with the context of the call, so the guest gets an answer without anyone re-asking what they wanted.
Which plan includes the AI concierge?
The Full stack plan. The Intelligence layer plan covers Stu, the Daily Flash, recipes and waste, and reviews over the tools you already run.
See your own numbers in Sturgeon in under a week, with your POS connected, your forecasts calibrated, and Stu answering. White-glove onboarding is included.
No credit card. No six-month contract. Your data stays yours.