Restaurant review management that knows who wrote the review
Sturgeon brings your Google, Yelp, and Tripadvisor reviews into one inbox, matches each one to the actual visit (the table, the check, the server), and drafts a reply. It also suggests how to win the guest back.
How it works
Every review in one inbox
Reviews from Google, Yelp, and Tripadvisor sync into one list you can filter by negative, neutral, and positive, with the ones still waiting on a response flagged. Your average rating, how many diners leave a review, and the time between dinner and review sit across the top.
Anonymous reviews, matched to a real visit
A two-star review from "A Google user" is anonymous to everyone else. Sturgeon searches the last 90 days of closed checks in your POS and reservations in OpenTable, Resy, and SevenRooms, and matches the review to the visit: the time, the table, the party, what they ordered, and who served them. Each match comes with a confidence score.
A reply drafted, a recovery suggested
Stu drafts a response that speaks to what actually happened and suggests a recovery gesture, such as a comped dessert on the next visit. You edit it or publish it in one tap; nothing is posted without your approval.
Fix the cause, not just the review
Because every review is tied to a check and a section, patterns surface: the same dish, the same night, the same station. The note goes to the kitchen, not only to the review site.
Questions
Which review sites does Sturgeon work with?
Google, Yelp, and Tripadvisor. To match a review to a visit, Sturgeon reads closed checks from your POS (Toast, Square, or Clover) and reservations from OpenTable, Resy, and SevenRooms.
How does Sturgeon identify an anonymous reviewer?
By matching the review to a visit. Sturgeon compares when the review was posted and what it says with the last 90 days of checks and reservations, and shows the likely visit with a confidence score so you can judge the match.
Will Sturgeon reply to reviews automatically?
No, not unless you want it to. Replies are drafted for you and wait for your approval before anything is posted.
See your own numbers in Sturgeon in under a week, with your POS connected, your forecasts calibrated, and Stu answering. White-glove onboarding is included.
No credit card. No six-month contract. Your data stays yours.