Google, Yelp, and Tripadvisor integration: every review in one inbox
Sturgeon syncs your Google, Yelp, and Tripadvisor reviews into one inbox, matches each one to the real visit, drafts the reply, and suggests a recovery. Nothing is posted without your approval.
What Sturgeon does with it
Three review sites, one list
Reviews from Google, Yelp, and Tripadvisor sync into one list you can filter by negative, neutral, and positive, with the ones still waiting on a response flagged.
Anonymous, then matched
A two-star review from a Google user is anonymous to everyone else. Sturgeon matches it to the visit across the last 90 days of closed checks and reservations: the time, the table, the party, what they ordered, and who served them.
A reply drafted, a recovery suggested
Stu drafts a response that speaks to what actually happened and suggests a recovery gesture, such as a comped dessert on the next visit. You edit it or publish it in one tap.
Questions
Which review sites does Sturgeon work with?
Google, Yelp, and Tripadvisor. To match a review to a visit, Sturgeon reads closed checks from your POS and reservations from OpenTable, Resy, and SevenRooms.
Will Sturgeon reply to reviews on its own?
Only if you want it to. Replies are drafted for you and wait for your approval before anything is posted.
How does Sturgeon know who wrote an anonymous review?
It compares when the review was posted and what it says with the last 90 days of checks and reservations, and shows the likely visit with a confidence score so you can judge the match.
More integrations
- Point of saleToast, Square, and CloverSales and closed checks, the base of forecasts, daily food cost, and matched reviews.
- Scheduling and labor7shifts and SlingShifts and punches set against sales, with overtime flagged days ahead.
- Invoices and purchasingMarginEdgeInvoice prices that cost every recipe and match every payment.
- ReservationsOpenTable, Resy, and SevenRoomsThe book behind seating plans, the floor, and matched reviews.
- Phone and textTwilioThe phone and text side of the concierge, purchase orders, equipment alerts, and campaigns.
See your own numbers in Sturgeon in under a week, with your POS connected, your forecasts calibrated, and Stu answering. White-glove onboarding is included.
No credit card. No six-month contract. Your data stays yours.