Twilio integration: the phone and text side of Sturgeon
Sturgeon works with Twilio for the calls and texts it sends and receives: Ava answering your restaurant's phone, approved purchase orders going out to vendors, equipment alerts, and SMS win-back campaigns.
What Sturgeon does with it
A phone that answers itself
Ava, Sturgeon's concierge, answers your restaurant's calls, checks your policies and the book, and makes the reservation on the spot. Anything outside policy goes to a person, with the follow-up on someone's checklist.
Orders that reach the vendor
Stu drafts the purchase order with the quantity and price filled in. Once you approve it, it goes out by email, text, or call.
Texts to the guests who stopped coming
Marketing builds audiences from what guests ate and when they stopped coming, sends SMS win-back campaigns, and counts the results in covers seated and revenue banked.
Where it shows up in Sturgeon
- AI consultantStu: an AI consultant, not a chatbotAsk Stu who should close Friday, what to 86, which vendor is creeping on price. He runs 30+ tools over your live data, and he doesn't just answer. He drafts the PO and, once you approve it, sends it.
- AI conciergeAva: an AI concierge, on the phone and in the inboxA guest calls. Ava checks your policies and the book, then either seats them on the spot or hands the call to a person, with the follow-up already on someone's checklist. The inbox works the same way.
- Equipment monitoringEquipment monitoring and repair bookingWalk-in temps, fryer oil, and hood cleaning dates are watched while the equipment still works. If a walk-in has drifted three degrees since Sunday, Sturgeon books the vendor for Tuesday, around your prep.
- MarketingCampaigns built from what guests orderedBuild audiences from what guests actually ate and when they stopped coming. Attribution lands in covers and revenue, the two numbers a restaurant lives on.
Questions
What does Sturgeon use Twilio for?
For the phone and text channels: Ava's calls, purchase orders sent by text or call, equipment alerts, and SMS campaigns to guests.
Can Sturgeon text my guests without my approval?
Only if you want it to. Campaigns are drafted for you and wait for one-tap approval, so you stay in control of everything that reaches a guest or a vendor.
Which plan includes the phone concierge?
The Full stack plan. The Intelligence layer covers Stu, the Daily Flash, recipes and waste, and reviews over the tools you already run.
More integrations
- Point of saleToast, Square, and CloverSales and closed checks, the base of forecasts, daily food cost, and matched reviews.
- Scheduling and labor7shifts and SlingShifts and punches set against sales, with overtime flagged days ahead.
- Invoices and purchasingMarginEdgeInvoice prices that cost every recipe and match every payment.
- ReservationsOpenTable, Resy, and SevenRoomsThe book behind seating plans, the floor, and matched reviews.
- ReviewsGoogle, Yelp, and TripadvisorEvery review in one inbox, matched to the visit, with a reply drafted.
See your own numbers in Sturgeon in under a week, with your POS connected, your forecasts calibrated, and Stu answering. White-glove onboarding is included.
No credit card. No six-month contract. Your data stays yours.